The order can be canceled by the client minimally two hours before the delivery time.

In case of cancellation, the total value of the order will be refunded to the same bank account used in the purchase if the payment was done via bank transfer. The order cannot be canceled if the remaining time for the delivery was less than two hours.

In case the customer insisted on canceling the order while the remaining time for the delivery is less than 2 hours, Aliapna reserve the right to charge the customer Rs 1000 to be paid cash or the cancellation fee will be covered as follows:

1. Deducting the balance available in the Customer’s account (Aliapna cash card).
2. Can be deducted at the time of next purchase.

In case of multiple order cancelation by the same client, Aliapna is entitled to cancel the membership of the client on the “Aliapna.com” website.

How to cancel your order?
Customers can send a cancellation request through email, by phone, or on Whatsapp. The order number should be included in the request.

Aliapna customer service contact info:
Email: cancel@aliapna.com
Online Chat: (08:00 AM – 08:00 PM). you can find the link at the right bottom of each page on the website.
Phone Number: 0334 5774811 (08:00 AM – 10:00 PM)